1. Just how expensive is this food compared to the food I normally buy at the grocery store?
Answer: See our price comparison chart Some of our blends cost more, some the same and some even less! The real question is what kind of quality are you getting for your money? The truth is most conventional dog foods have low quality protein, harmful preservatives, and fillers that aren't good for your dogs health. The PetWay blends have only pure, natural, and organic ingredients with extra healthy ingredients added to improve your pet's health!

2. What happens when I run out of food?
Answer: Reorder is easy-Go online-once you set up an account in the shopping cart-just sign in and click "reorder" OR. Call us, E-mail. By signing up for our automatic delivery service you don't need to worry about reordering or running out, we deliver on a schedule that together, we decide on.

3. What if I can't be home when your deliver the food?
Answer: No problem! We rarely see our customers, the food is in a weather proof USDA approved  bag, that is left on your front porch-put of the weather.

4. If I sign up for automatic delivery, what if I want something extra like treats or toys with it for one month?
Answer: Just place your order online, or on the phone and we will automatically include it with your next delivery.

5. I don't feel safe puting my credit card information on the internet, how can I still order?
Answer: We have taken measures to secure our sever, but if you still aren't comfortable, just use the online shopping cart and at checkout click COD for cash on delivery and then you will not be required to enter credit card information and we will process your order. Just leave your payment at the front doof in an envelope, for us to pick up when we deliver your order. Of course you may order by phone as well.

6. How will I know when when my delivery day is?
Answer: We deliver to local cities on specific days.We are in that area once a week You can look at our Delivery Schedule under-"How it works" on our website -also in the menu of the shopping cart, we will e-mail or call  with your exact delivery day as well.

7. If I forget to call before my delivery day where can I get the PetWay food?
Answer: There is a listing under-"How it works" of grooming stores that stock our products for pick-up, and also in the shopping cart under -"Delivery Schedule"

8. My dog or cat seems alright, why should I change his or her food?
Answer: Most of the time, problems in your pet show up later in life. Feeding him properly now will be an investment for his future. Also, sometimes you don't realize your dogs potential for great health until you see it!

9. My dog got sick when he ate The PetWay's food.
Answer: Most likely you have been feeding your dog the same food for a long time. A sudden change may make him sick! We suggest you gradually introduce the food by mixing it with his old food. We have had several customers tell us their dogs actually picked their old food out from The PetWay's food and spit it on the floor!

10. My dog won't eat The PetWay's food!
Most dogs love the taste of our blends. However, some dogs have a preference for softer foods. Try mixing the food with some warm water to release the smell and soften the kibbles a bit.